Water Damage Restoration Brisbane

Protek Water Damage Restoration Brisbane is here to rectify your water damaged carpet situation. There are many different possible scenarios that can lead to your carpet flooding, but however it happens, you need the water to be extracted, dried, and hygienically cleaned as soon as possible to save your carpeting.

When assessing water damaged carpet, our professionals examine the area to identify the level of contamination caused by the water, the extent of the damage caused by the water, and how to extract, dry, and clean the affected area.

This evaluation is crucial for understanding how to rectify the water damage. Sometimes it can be challenging to pinpoint where the water came from despite knowing how it caused damage.

For instance flood water entering a property through multiple entry points could complicate matters. If you can’t get the cause rectified before we begin are carpet water damage restoration process, then there’s a chance that the issue may happen again.

Carpets may require cleaning and eventually they might need to be replaced. Some elements such as trims can be repaired. It’s possible to fix drywall unless the damage is severe (Class 4 or Category 3). Reconstruction could be essential in cases of damage caused by disasters.

Even though it can get complicated, following restoration guidelines guarantees an effective recovery from water damage.

The Carpet Water Damage Restoration Process

1: Performing a Water Damage Assessment

The first step involves stopping the flow of water and then categorising the contamination levels in this way:

White Water: Category 1, minimal to no contamination.
Gray Water: Category 2, contains contaminants.
Black Water: Category 3, hazardous contamination.

The causes of water damage are associated with these categories and range from everyday household appliances and plumbing fixtures (like bathtubs, sinks, pipes and water heaters) to more serious sources such as sewage or floodwaters.

Identifying the contamination category helps the determine what decontamination measures are necessary. The next step involves evaluating the type of water damage, which is classified as follows:

Class 1: Less than 5% surface area affected by wet porous materials.
Class 2: 5% to 40% surface area affected.
Class 3: More than 40% surface area affected.
Class 4: Significant moisture absorption in low evaporation materials

Wet porous materials consist of items like carpets and fabrics. This categorisation aids in determining the level of drying and dehumidification procedures.

2: Extraction of Standing Water

Extracting standing water, crucial in scenarios like a flooded room, requires using professional extraction techniques. This involves using vacuum units and submersible pumps to eliminate the water. Once all standing water is removed, dry vacuums are used to address surface water. We may also employ moisture meters or infrared cameras to detect hidden moisture trapped behind walls or under floors. Some surface water may persist after these efforts.

3: Drying and Dehumidifying the Area

Much like the way water is extracted from the affected area, our technicians use powerful fans, such as air movers and giant dehumidifiers to reduce moisture levels by removing water from the air. Boosting air circulation by opening windows and doors is another technique but dehumidifiers need to run in a closed room. In the case of severe damage, drying and removing moisture sometimes requires more time and demands extensive removal of sections of walls or floors, which we don’t do.

4: Cleaning and Sanitising Surfaces

The cleaning and sanitising step involves deep cleaning the carpet once it has completely dried. We will apply a specialised cleaning solution designed to destroy bacteria and odours so that we can prevent potential problems in future such as mould. It’s crucial to carry out a thorough cleaning with antimicrobial solutions to kill and disinfect the residual bacteria that the water has left behind.